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The Scout Support

Self-service in the app

• Legal documents: Privacy Policy · Terms & Conditions (also linked from Profile → menu).
• Account deletion: Profile → menu (⋮) → Delete account. This is intended to permanently remove your account and core app data as described in the Privacy Policy.
• Safety: report videos or comments and block users from the flows provided in the feed and moderation screens; manage blocked accounts from Profile where available.

What to include in your email

• The email address associated with your account (if any).
• Device model and OS version (e.g. iPhone 15, iOS 18).
• App version or build if you know it.
• A short description of the issue, steps to reproduce, and screenshots or a screen recording if possible.

Privacy-specific requests

For privacy questions or data requests, use the same address: thescout.eg@outlook.com — please put “Privacy” in the subject line.